Delivery service
The IKEA delivery service saves you time and energy you can better spend doing something fun rather than driving through a downpour: like singing in the rain, say! Whether you buy cups online or a sofa in store, you only pay for the services you choose to make your life easier.
IKEA Family members get more: package delivery from 2,99€!
Delivery: options and pricing
How soon your shopping arrives depends on the size of your order, the availability of your chosen products, where you want them delivered and overall demand for the service. When you shop online or when you book delivery in store you will be able to choose from the various delivery options, each with an estimated delivery term and an exact price. You simply choose the option that best suits you... and your budget.
Still prefer to pick up your order yourself? Then choose Click & Collect.
Delivery by post from 2,99€
Ideal for smaller orders of decorative items or accessories, such as photo frames, pendants and textiles. You can choose the date of the delivery.
- Price:
- 2,99€ for a purchase between 0€ and 99,99€ for IKEA Family and IKEA Business Network members.
- 4,99€ – without an IKEA Family account
- 9,99€ when you spend more than 100€
- Estimated delivery term: 3 working days
- Signature: not required.
- Maximum package size: 118cm x 58cm x 58cm
- Maximum package weight: 30kg
- The option will be displayed during the ordering process provided the criteria are met.
- Only available for Belgium.
Delivery outside your building from 29,90€ (with picking service)
We pick all your articles in store. Our partner delivers them the same day or next day in front of the address of your choosing. Ideal for small furniture you can easily carry indoors yourself. As soon as the delivery schedule is confirmed you’ll be given a two-hour delivery timeslot and a link to track your shipment.
- Price:
- 29,90€ when you spend up to 100€
- 49,90€ when you spend up to 500€
- 79,90€ when you spend up to 1.000€
- 99,90€ when you spend up to 3.000€
- 149€ when you spend more than 3.000€
- Estimated delivery term: 1-5 days, you can choose your preferred date.
- Provide parking space of at least 15m in length (the equivalent of 3 cars) in front of your house.
- Signature: yes, mandatory. You receive a delivery validation code.
- The option will be displayed during the ordering process.
- Available across Belgium and Luxembourg.
Delivery to a room of your choice from 99,90€
Ideal for the delivery of electrical appliances and large pieces of furniture that cannot be left in front of your home, such as beds and wardrobes. We pick articles of any size for delivery to a single specific room of your choice on an upper floor. As soon as the delivery schedule is confirmed you’ll be given a two-hour delivery timeslot and a link to track your shipment.
- Price*:
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99,90€ when you spend up to 500€
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129€ when you spend up to 1000€
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179€ when you spend up to 3000€
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219€ when you spend more than 3000€
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* Maximum weight of the whole order: We deliver up to 500kg up to the third floor by the stairs. We deliver up to 250kg up to the fourth, fifth or sixth floor. The stairs or lift must be wide enough to accommodate all packages. An external lift is required for all other deliveries. Supplement for delivery with a lift: 100€.
- Estimated delivery term: 1-5 days, you can choose your preferred date.
- Provide parking space of at least 15m in length (the equivalent of 3 cars) in front of your house.
- Signature: yes, mandatory. You receive a delivery validation code.
- The option will be displayed during the ordering process.
- Valid for the whole of Belgium; in the Grand Duchy of Luxembourg this type of delivery can only be ordered in-store.
- For online orders, we deliver up to a maximum of 500 kg to the 3rd floor. Contact us to place an order with a higher delivery weight or for delivery to a higher floor.
Express delivery from 40€ (no picking service, only available in some stores)
You pick your shopping off the shelves and our partner delivers it the same day or next day in front of your home. You’ll be given a two-hour delivery timeslot and a link to track your shipment.
- Price from 40€, see the price list for individual stores.
- The exact price depends on the distance between the store and your home and the total weight of your order (blocks of 500kg).
- You pay the transport service at the store exit directly.
- Delivery term: same day or next day.
- Maximum weight of the order: 500kg
- Depending on the store, you will be able to leave your shopping with the partner or you will have to load it into the van yourself and unload it when you arrive at your destination.
- Deliveries are only possible across a limited delivery area.
How does the IKEA delivery service work?
- Add your shopping to your cart, select the country of delivery (Belgium or Luxembourg) and enter your postcode.
- The system will display the available delivery options, term and price. You can choose a different timeslot in the event of delivery by truck.
- Once your payment has been accepted you will receive an order confirmation email with all the order details, including the scheduled delivery date.
- When your order is shipped you will receive an email with a parcel tracking number.
- Ensure you are there to sign for delivery if this is required. You will be asked for a digital signature.
- Check the number and condition of the packages you receive. If you notice any damage, let the person making the delivery know and/or report it to us.
Good to know
- In the event of delivery by truck you should always ensure parking space of at least 15m in length (the equivalent of 3 cars) in front of your house. If your order is delivered with an external elevator, please provide at least 25 m (the equivalent of 5 cars). If necessary, do not forget to request a parking ban from your local government or local police.
- In the event of delivery by truck, you should give us as much information as you can, such as the parking situation, any accessibility issues and any access and weight restrictions with regard to a delivery to an upper floor.
- Take care to ascertain that all doors, hallways, stairs and lifts in your home or building are wide enough to accommodate all packages. Check the “Package details” on the individual product pages.
- If you expect a delivery to a room of your choice, make the passage to the room as clear as possible.
- We want to deliver your goods in the best quality that is why potted plants, food products and drinks are only sold in store and are not available for delivery. Beside this, certain seasonal items and special collections are not available for delivery.
- You can combine the IKEA delivery service with the furniture assembly service for added convenience.