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Click & Collect

You order, we prepare it for pick-up

IKEA Click & Collect puts you in control. Order online when it suits you and choose where and when you pick it up. You do that yourself, but we prepare everything for you to speed up the process. Leaving you with more time to do something else.

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The standard Click & Collect rate for preparing your order in store for you to pick up is 4,90€.

Options and pricesHow it works | Good to know

Click & Collect service options and prices

All IKEA stores offer Click & Collect, so you can decide where to pick up your shopping. See below for the rate, the average order processing time, the maximum packaging dimensions, IKEA store locations and more.

  • Click & Collect service prices:
    • Pick-up at a parcel pick-up point: 4,99 or 9,99 €
      (4,99€ for purchases between 0€ and 99,99€ or 9,99€ for purchases more than 100€)
    • Pick-up at an IKEA store: 4,90€
  • Average processing time:
    • Pick-up at an IKEA store is available within 24 hours of purchase (except Sundays).
    • Pick-up at a parcel pick-up point is available within 4-5 days of purchase (except Sundays).
  • Maximum dimensions and weight:
    • At an IKEA store – no limit
    • We only deliver small articles to parcel pick-up points (up to 118x58x58cm and 23kg) 

The Click & Collect hours and procedures differ depending on the location:

Find your store below and see the webpage for more details.

  • Pick-up at an IKEA Pick-Up Point is not available at this time. You can collect your Click & Collect order at an IKEA store of your choice.

How Click & Collect works

  • Find inspiration on our website, choose your products and add them to your shopping cart.
  • To create a shopping cart, click ‘ADD TO CART’ next to the product and follow the instructions.
  • Check your cart when you’re done. Now select the pick-up point: choose the IKEA store or Pick-Up Point that’s most convenient for you.
  • Select your preferred pick-up date.
  • Pay securely online. As soon as we receive your payment we’ll send an email to the email address you provide to confirm your order.
  • As soon as your order is ready we will send you a second email. You can pick your shopping up on the date and at the location you selected. When you arrive just follow the arrows.

Good to know

  • At times of high demand you may have fewer timeslots to choose from. You will be shown the available timeslots before you pay.
  • If you are unable to order from your preferred IKEA store, try another location, remove articles that are not in stock from your shopping cart or order them later when they come back on stock.
  • Check the packaging dimensions and weight to make sure everything fits in your vehicle. You can find those details on the specific product webpages.
  • Decide in advance who will pick up your order. The person picking up will have to show an ID before the shopping is handed over.
  • Like to know the status of your order? You can track your order online by entering your order number.

Do you have a question? Enter a term in the search bar to get the answer.