Do points and rewards expire?
Collected points will expire within 24 months. Chosen rewards will expire if not used within 90 days.
Yes, our points do expire.
Collected points will expire within 24 months. Chosen rewards will expire if not used within 90 days. If you are unable to use your chosen reward, or wish to cancel it, please contact us.
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Points are not the same as money and have no fixed monetary (cash) value.
Read moreOnline via IKEA.com.au, through the IKEA app, in-store, or even by phone. You can collect points in a number of ways.
Read moreYou can collect points online, IKEA app and in-stores, or through interactions with IKEA. Then you can redeem the points you have collected for a reward of your choice.
Read moreWe have different rewards available so you can choose the one that best suits your needs. Log in to your IKEA Family profile page and learn more about how to redeem each one of these rewards.
Read moreIf a reward is 'unlocked' or 'locked' will depend on if you have collected enough points to choose it.
Read moreYou can collect points in the online store, app, remote sales by phone, in all IKEA stores located in Australia and even in the plan and order points.
Read more