How can customers from Highpoint Plan and Order Point continue to shop with IKEA?
As of 31 August 2025, Highpoint Plan and Order Point has closed. But there are still plenty of ways you can shop with IKEA.
Customers looking to shop with us can:
- Book an Appointment - Book a virtual planning appointment.
- Contact us - Shop remotely via phone by calling (02) 9010 0264 between 9am – 8pm AEST or chat 7am – 9pm AEST.
- Visit us in-person at the IKEA Richmond store.
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At IKEA Plan and Order Points, you are able to place orders for products for delivery to your home.
Read moreOur Plan and Order point at HighPoint does not have the facilities to process returns. Please visit your nearest IKEA store for returns.
Read moreIKEA Highpoint is our plan and order point. Please book in for a free appointment, for one of our co-workers to help you plan and organise to purchase your dream IKEA kitchen.
Read moreIKEA Cannington Plan and Order Point offers click and collect for small orders not containing boxes larger than 200 cm. Alternatively, you can visit our other stores, or our collection points for larger purchases!
Read moreThese locations are not full IKEA stores and therefore can unfortunately not process returns.
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