When will Highpoint Plan and Order Point stop taking appointments, and what happens to customers who need additional support after the closure?
Highpoint Plan and Order Point will stop taking appointments on 26 August 2025. Customers with outstanding support will be allocated to co-workers at IKEA Richmond or through virtual planning appointments.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Our Plan and Order point at HighPoint does not have the facilities to process returns. Please visit your nearest IKEA store for returns.
Read moreIKEA Highpoint is our plan and order point. Please book in for a free appointment, for one of our co-workers to help you plan and organise to purchase your dream IKEA kitchen.
Read moreAt IKEA Plan and Order Points, you are able to place orders for products for delivery to your home.
Read moreIKEA Highpoint and IKEA Cannington Plan and Order Points both offer collection of parcel size orders! Alternatively, you can visit our other stores, or our collection points!
Read more