How do I cancel my Assembly service?
Simply get in touch with us with and confirm you would like to cancel your service.
To cancel, Contact us with your 9-digit order number (iSell). Cancelling within 24 hours prior to the service may result in a call-out fee charge.
Once cancelled, we'll refund you by the same method that you made your original payment. For payments made online, you will automatically be refunded in 3-5 business days onto the card of purchase. For payments made in store, we will contact you to process your refund through a secure line.
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Can I add more products to my Assembly Service?
Yes, to add items to your assembly service please contact us.
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Can you help me with assembly?
Yes. Our flat pack products are designed to be assembled by anyone but if you'd like some assistance, you can get in touch with us or book an assembly service if you would like it assembled in your home for you.
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How do I contact your Assembly provider?
If you have an enquiry about your assembly or would like to make any changes to your assembly, please contact IKEA.
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How do I book assembly through Airtasker?
Assembly tasks posted through this Airtasker IKEA portal are completed by Taskers with an IKEA Badge. This badge means that they’ve met criteria laid out by IKEA Australia.
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Can I add an assembly service to my current order?
You can choose to add an assembly service onto an existing delivery order or we can book in just the assembly service for you, if you can let us know what products you'd like to have assembled.
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Where can I find the assembly instructions?
All the latest versions of our assembly instructions can be found at IKEA.com.au when you search for an existing product, in PDF form.
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