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If I do a factory reset of the gateway, what happens to the system (connected light sources) and the IKEA Home smart app?

The factory reset will clean up all data saved in the gateway and make it re-form a new Zigbee network.

The factory reset will clean up all data saved in the gateway and make it re-form a new Zigbee network. It will also work on the latest Over the Air (OTA) image it updated to so far and revert to the factory flashed firmware.
This can only be triggered by using the pinhole-button. The rest of the system is left intact, which means that you can continue to use the rest of the devices in the system.

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