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What do I do if a device fails during an update?

Turn ON all the light sources and make sure that there is a battery in the battery-operated products.

Try again. Turn ON all the light sources and make sure that there is a battery in the battery-operated products. It’s possible to retry an update from the Update devices screen inside the IKEA Home smart app at any time.

If the gateway loses contact to the router while updating, check to see if your gateway is connected to your router and that the router is connected to the internet.

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