How do I contact your Assembly provider?
If you have an enquiry about your assembly or would like to make any changes to your assembly, please contact IKEA.
You can contact our Assembly providers directly however if this is regarding a booking you have made with IKEA, please contact us for all enquiries and any changes you wish to make.
If you have a booking, our assembly providers may notify you via call or SMS the day prior to your booking to confirm your appointment.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
With our assembly service, our trusted assembly partners can install your IKEA furniture in your home. You can book assembly in store or online during checkout, or at a later stage through IKEA Customer Service.
Read moreIKEA offers assembly services with professional service partners in areas across Australia, to make your everyday life at home easier. Assembly call out fee starts at $40. The cost to Assemble your product is calculated on the expected time it takes a professional to assemble your product. The Package removal service can be added for $15.
Read moreIf you've just received a product or package that has missing parts, start by opening all boxes, finding all the parts bags, and reviewing the assembly document. Some parts may look similar or be located in separate packages. If it is still missing, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store, or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreAssembly instructions for all currently sold IKEA products can be found on the product pages on IKEA.com.au
Read moreIf your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time “Just-in-case protection” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product. If the card wasn’t used, the protection unfortunately doesn’t apply, but you can still explore paid repair or replacement options.
Read moreThis guide explains the step-by-step process for our Interior Design Consultation service, from initial preparation to receiving your final recommendations.
Read more