How do I contact your Assembly provider?
If you have an enquiry about your assembly or would like to make any changes to your assembly, please contact IKEA.
You can contact our Assembly providers directly however if this is regarding a booking you have made with IKEA, please contact us for all enquiries and any changes you wish to make.
If you have a booking, our assembly providers may notify you via call or SMS the day prior to your booking to confirm your appointment.
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I have my items already, can I purchase Assembly separately?
Yes you can. Simply visit in store or contact us to book in an Assembly service for you new IKEA products!
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Do the delivery drivers assemble my furniture?
Our delivery drivers and assemblers are two different service providers.
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Can I reschedule my Assembly service?
Yes you can. Simply get in touch with us with your preferred date and we'll check date times are available.
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My assembler didn't arrive, what do I do?
If you have booked an assembly service with IKEA and it has passed your booked time slot, please contact us.
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What is your cancellation policy for Assembly services?
To cancel or reschedule your assembly service, please contact us within 24 hours of the booking to avoid being charged a call out fee.
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Can I add more products to my Assembly Service?
Yes, to add items to your assembly service please contact us.
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