Where can I find my order number?
There are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
If you made your purchase at an IKEA store, you can find the order number on the order form you were given to pay at checkout or the invoice. You may just have a receipt from the store. If so, please look for the receipt number at the bottom of the receipt, just below the barcode.
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As an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read moreYou can find your IKEA business account number on an old invoice from IKEA, in your IKEA business emails or on the IKEA app.
Read moreIf you have placed an order for a Custom Stone Benchtop with us, you can login to https://customer.be-stone.com.au/ to track the status of your order.
Read moreOur order handout area is located after the checkouts near the Returns and Exchanges area and exit.
Read moreIf you've placed an order with us, the invoice can be found in your email inbox, in your account if you entered your membership number or by contacting us.
Read moreYou can reschedule or cancel your order on our website using the Track & Manage order tool. To update order details, please contact us.
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