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Our customer service team is available Monday to Sunday 7am – 10pm AEST/AEDT.

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Give us a call any day, between 9am – 8pm

AEST/AEDT: (02) 9010 0264

Exceptional hours

04/04/2026 7am – 10pm Easter Saturday
05/04/2026 10am – 5pm Easter Sunday
06/04/2026 7am – 10pm Easter Monday
27/04/2026 7am – 10pm Anzac day holiday

Closed

03/04/2026 Good Friday
25/04/2026 Anzac day

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