Contact us
Please select from the options below to connect with us.
Chat with us
Our customer service team is available Monday to Sunday 7am – 10pm AEST/AEDT.
BILLIE, the IKEA chatbot is available 24/7 to help with any queries outside of these hours.
Call us
Give us a call and try our new Voicebot! If Billie can't help, we'll connect you to one of our coworkers.
Get in touch any day, between 9am – 8pm AEST/AEDT: (02) 9010 0264
Self-service tools
Frequently asked questions
Looking for something else?
You can explore other services like returns, order updates, and product guides online.