I lost my receipt. Is this required for a warranty claim?
The receipt provides a lot of information needed when processing a return, such as the date of purchase and supplier information. In addition, it shows that you are the original purchaser of the product.
Proof of purchase is required for all warranty claims (receipt or order confirmation). If you no longer have your receipt, we may be able to locate a copy in our system using the last 4 digits of the card used, the store location, approximate date of purchase, and the exact amount of the transaction (this information can typically be found on a bank statement). If you have this information, please contact the IKEA US Customer Support Center at 1-888-888-4532.
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