Can I access my receipts somewhere if I have lost the physical one?
We may be able to help!
Good news: if you're an IKEA Family member, you can find your receipt online if you used your member number at checkout (online or in-store). Log in to IKEA Family
If you didn't use your IKEA Family member number at checkout, contact us with the following information (which can be found on a bank statement): date of purchase, amount of purchase, store of purchase, and the last four digits of the card used.
Please note: proof of purchase is required for refunds, exchanges, and warranty claims.
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