Skip to main content

Customer Services

We're here to help!

Question or query, help is at hand. Contact IKEA customer services or find the answer below.

Icon of package with magnifying glass

Track & manage my order

Looking for a status on your order?

Icont of black truck


Icon of question mark

Have a question?

View our frequently asked questions to find the answer you're looking for.

Contact us

Icon of phone

Call us

Hours of Operation:
Sunday - Saturday 9AM-10PM (ET)

Kitchen Sales:
Sunday-Saturday: 9:00am – 8:00pm (ET)

Icon of envelope

Email us

Orders can be canceled or rescheduled by using our new self-service order cancelation tool here. If you are unable to cancel through our tool, we are currently only accepting emails for order cancellations.

Icon of store front

Visit us

If you would like to visit in-store, use our local store finder to find the closest location.