Customer service
Frequently Asked Questions
If you are looking for general information about IKEA or any of our services, please type your question in the search bar below.
Q: What do I do if I need to cancel or reschedule my online order?
A: Click here to manage, cancel or reschedule your order, or contact us
Q: Is Click & Collect available for all IKEA stores?
A: Click & Collect is available. Shop ikea.com, add products to your shopping cart, and at checkout, select Click & Collect to find a participating IKEA store near you. We will prepare your order for pick up in the store you chose!
Q: How long do I have to pick up my Click & Collect Order?
A: Click & Collect is available. We have adjusted the pick-up process, please see our Click & Collect page for more details.
Contact us
Have a question and can't find the answer? We'd love to hear from you.
Find an IKEA near you
Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.