It's OK to change your mind!
Because our stores are closed, we are temporarily unable to accept returns or exchanges. We are also experiencing delays in processing current returns and refunds. Furthermore, we have suspended all scheduled pick-ups from customers. We will resume pick-ups as soon as practicable once it is safe to resume operations.
Please be assured that once we reopen, we will let you know when we resume accepting returns.
If you’re not totally satisfied with your IKEA purchase you can return it within 365 days, together with proof of purchase, for a full refund. Refunds will be made in the same form of payment originally used to make the purchase. We are unable to refund or exchange your items if your merchandise is found to be dirty, stained, damaged or abused.
* You will be required to present a valid photo ID for all returns and exchanges made in store. Information from your ID will be retained in a company-wide database to be used only for authorizing returns.
**Mattresses purchases may be exchanged for another mattress one time within 365 days if you don’t love it.