How can I order spare parts for non-IKEA appliances?
To order spare parts for a third-brand appliance purchased from IKEA (Whirlpool or Eletrolux), you must contact the authorised service centre listed in your appliance's user manual directly.
Spare parts for household appliances of other brands (Whirlpool or Eletrolux) sold and purchased at IKEA are handled exclusively by the manufacturer’s authorized service centres.
How to place the order?
To order spare parts for non-IKEA appliances, contact the authorized centres listed in the manual included with your home appliance.
The manual contains contact information and instructions specific to the make and model of your appliance.
The contacted center can help you identify the right spare parts and guide you through their ordering process.
To order spare parts for non-IKEA appliances, contact the authorized centres listed in the manual included with your home appliance.
The manual contains contact information and instructions specific to the make and model of your appliance.
The contacted center can help you identify the right spare parts and guide you through their ordering process.
What are the delivery options available?
Delivery options and deadlines are determined by the service centers. When you contact them, you will receive information about the available shipping methods and expected delivery times.
Delivery options and deadlines are determined by the service centers. When you contact them, you will receive information about the available shipping methods and expected delivery times.
How to track the order?
The order is also tracked by the manufacturer's service center. This will tell you how to track your order and receive delivery updates.
The order is also tracked by the manufacturer's service center. This will tell you how to track your order and receive delivery updates.
Additional support
If you experience any issues with the spare parts order for your non-IKEA home appliances, please contact the authorized service centers directly for assistance.
If you need help finding contact information for the service centre, you can call +351 219 899 945 - in the main menu type 9232. A co-worker will support you with finding the information you need.
If you need help finding contact information for the service centre, you can call +351 219 899 945 - in the main menu type 9232. A co-worker will support you with finding the information you need.
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