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When am I entitled to request a VAT refund and what do I have to do?

There are several situations in which you can request a refund of the VAT paid on your purchases.

VAT refund on IKEA purchases
In certain situations, you may be able to request a VAT refund on your purchases made at IKEA.
This service is available to:
  • Customers residing outside the European Union;
  • Customers registered for VAT purposes in another country of the European Union (with the exception of the United Kingdom).
Conditions for requesting a refund:
  • Purchases with a value greater than €50 (excluding VAT);
  • Articles intended for personal use;
  • Export of goods outside the European Union within a maximum period of 3 months after the date of purchase.
Documentation and procedure: To request a VAT refund, you must send:
  • The Export Certificate (CCE) or Single Administrative Document (DAU), duly validated;
  • Your IBAN.
Documentation must be sent to: PTIKEABusiness@ingka.ikea.com
Upon receipt, IKEA will respond within a maximum of 15 days.
Cabin baggage and online shopping:
  • If you are carrying the items in your cabin baggage, you must request the Tax Free form in the store on the day of purchase.
  • In the case of online purchases, it is also possible to benefit from this process, as long as you present the invoice at an IKEA store on the same day and request the issuance of the Tax Free form.
 
 
 

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