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When am I entitled to claim a VAT refund and what do I have to do?

There are some situations where you can ask for a VAT refund.

💡 Who can request a VAT refund?
Customers who:

  • Do not reside in the European Union
  • Are registered for VAT in another EU country (excluding the UK)

📦 Conditions:

  • Purchases must exceed €50 (excluding VAT)
  • Items must be for personal use
  • Goods must be exported outside the EU within 3 months of purchase

📄 What you need to send:

  • Export Certificate (CCE) or DAU, validated by the relevant authorities
  • IBAN for the VAT refund

👉 Send your documents to:[email protected]
⏱ Response time: up to 15 days

🧳 Taking items as cabin luggage?
Request a Tax Free form in-store on the same day of purchase. Once validated, IKEA will issue the form.

🛒 Shopping online?
You can also benefit from Tax Free! Just present your invoice in-store on the same day and request the Tax Free form.
Please ensure the invoice details match those required for the form.

ℹ️ IKEA has a specific process for goods export. Please check it before making your purchase.

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