Skip to main content

Operational hours of IKEA Customer Support Centre

The IKEA Customer Support Centre is open from 9:00 AM to 9:00 PM on all days.

At IKEA, we’re here to make your shopping experience simple and seamless. RCMP* is open from 9:00 AM to 9:00 PM on all days.
*Remote Customer Meeting Point serves as IKEA's customer care & remote support center catering to the below services:
  • Customer Care & Support: RCMP handles all customer contacts and works closely with all the stores to help resolve queries and concerns.
  • Sales & Order Assistance: We can help you choose your favorite IKEA products and support you through every step of your order.
  • Kitchen Planning & Interior Design Services: Our expert team will help you bring your ideas to life, creating spaces that are smart, beautiful, and uniquely yours. Please, click here to book an appointment.
Need support? Please reach out to us. We are happy assist you!
  • Write to us at customer.support.in@ikea.com. We will get back to you within 48hrs.
  • Chat with us: Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
  • Contact us through WhatsApp.
  • Call our toll-free number: 18004194532 from 9:00 AM to 9:00 PM. We are available on all days of the week including weekends and public holidays.
If your concern isn’t resolved by our Customer Support team, you can escalate to our Grievance Desk. Please mention your Case/Ticket ID while writing to the Grievance Desk:
Grievance Officer: Karthik Maidam
Email: grievance.officer.in@ikea.com
Desk Hours: Monday – Friday, 9:00 AM – 6:00 PM
Address: IKEA Store, Mindspace Road, Rangareddy, Hyderabad – 500032

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!