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Operational hours of IKEA Customer Support Centre

The IKEA Customer Support Centre is open from 9 am to 10 pm on all days.

At IKEA, we’re here to make your shopping experience simple and seamless. RCMP* is open every day from 9:00 AM to 10:00 PM.

*Remote Customer Meeting Point:

RCMP serves as IKEA's customer care & remote support center:
  1. Customer Care & Support: RCMP handles all customer contacts and works closely with all the stores to help resolve queries and concerns. Reach out to us now.
    You can also manage common issues for your orders directly through the self-service options — Easily track, update, or resolve your order requests—anytime, anywhere.
  2. Sales & Order Assistance: At your convenience – make a call, chat with us or write an email. We can help you choose your favorite IKEA products and support you through every step of your order.
  3. Interior Design & Kitchen Planning: Our expert team helps you bring your ideas to life, creating spaces that are smart, beautiful, and uniquely yours; and design your home that fits your style and needs. Need any assistance or support? Contact us right away!

Still need support?

If your concern isn’t resolved by our Customer Support team, you can escalate to our Grievance Desk. Please mention your Ticket/Case ID while writing to the Grievance Desk:
Grievance Officer: Phani Gayathri Venneti
Email: [email protected]
Desk Hours: Monday – Friday, 9:00 AM – 6:00 PM
Address: IKEA Store, Mindspace Road, Rangareddy, Hyderabad – 500032

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