Operational hours of IKEA Customer Support Centre
The IKEA Customer Support Centre is open from 9:00 AM to 9:00 PM on all days.
At IKEA, we’re here to make your shopping experience simple and seamless. RCMP* is open from 9:00 AM to 9:00 PM every day.
*Remote Customer Meeting Point serves as IKEA's customer care & remote support center catering to the below major services:
- Customer Care & Support: RCMP handles all customer contacts and works closely with all the stores to help resolve queries and concerns. Contact us now.
Managing your orders: You can also manage common issues for your orders directly through the Self-service Options – Easily track, update, or resolve your order requests anytime and anywhere.
Available 24/7 service: Our chatbot is available for quick answers all time. Start chatting? Look out for yellow icon on the webpage at the right-hand side bottom. - Sales & Order Assistance: At your convenience – make a call, chat with us or write an email. We can help you choose your favorite IKEA products and support you through every step of your order.
- Interior Design & Kitchen Planning: Our expert team helps you bring your ideas to life, creating spaces that are smart, beautiful, and uniquely yours; and design your home that fits your style and needs. Need any assistance or support? Contact us right away!
If your concern isn’t resolved by our Customer Support team, you can escalate to our Grievance Desk. Please mention your Case/Ticket ID while writing to the Grievance Desk:
Grievance Officer: Phani Gayathri Venneti
Email: [email protected]
Desk Hours: Monday – Friday, 9:00 AM – 6:00 PM
Address: IKEA Store, Mindspace Road, Rangareddy, Hyderabad – 500032
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