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Operational hours of IKEA Customer Support Centre

The IKEA Customer Support Centre is open from 9:00 AM to 9:00 PM on all days.

At IKEA, we’re here to make your shopping experience simple and seamless. RCMP* is open from 9:00 AM to 9:00 PM on all days.
*Remote Customer Meeting Point serves as IKEA's customer care & remote support center catering to the below services:
  • Customer Care & Support: RCMP handles all customer contacts and works closely with all the stores to help resolve queries and concerns.
  • Sales & Order Assistance: We can help you choose your favorite IKEA products and support you through every step of your order.
  • Kitchen Planning & Interior Design Services: Our expert team will help you bring your ideas to life, creating spaces that are smart, beautiful, and uniquely yours. Book an appointment now - Kitchen Planning and Interior Design Services.
 
Need support? Please reach out to us. We are happy assist you!
  • WhatsApp: You can contact us through WhatsApp: 917965088859.
  • Chat: Our chatbot is available 24x7. Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
 
If your concern isn’t resolved by our Customer Support team, you can escalate to our Grievance Desk. Please mention your Case/Ticket ID while writing to the Grievance Desk:
Grievance Officer: Karthik Maidam
Email: grievance.officer.in@ikea.com
Desk Hours: Monday – Friday, 9:00 AM – 6:00 PM
Address: IKEA Store, Mindspace Road, Rangareddy, Hyderabad – 500032

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