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How do I make a complaint?

We understand sometimes not everything goes to plan, however, we always have our friendly customer support co-workers on hand to help with any queries or complaints you may have, whether these be regarding an in-store or an online purchase.

We are sorry something has gone wrong. We have several contact methods for you to contact us through if you need to make a complaint. Please click here to view our contact us page. Alternatively, if you would prefer to speak to a co-worker in the store, then please visit the store from where the purchase is done.

With all of our contact methods, you will be required to confirm your personal information if this concerns a purchase or an order, so please make sure you have all of the information you need to hand.

Our current Contact Centre opening hours are:

8 AM to 10 PM on all the days

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