Track & Manage your order
You can check the status of your order delivery anytime in your purchase and order overview.
You can use the purchase and order overview to
Damaged articles Claim
For products that have arrived damaged due to delivery, please raise a request for exchange or return from the link below within 7 days of delivery.
We generally don't ask for photographs, but in case we need more information, we will ask for them. Customer care will reach out to you for more support if necessary.
Please select the option below as appropriate
Returns,track your case & order spare parts
If the delivery damaged claim is post 7 days, change of mind, track your case status or order spare parts, please use our convenient self-service options.
Note: Only IKEA Family members can check their case status.
