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How can I contact IKEA - Customer Care and Support?

Need help? IKEA Customer Care and Support team is always happy to assist you. We offer phone, chat, email, and self-service supports. Alternatively, you may visit your nearest IKEA store.

For support with your order after purchase or delivery?

1. Self-service support: Our Self‑serve options makes things easier and faster — raise a claim, check your case status, track your order, request a spare and much more in just a few clicks.
2. Customer Service support: You may also select the most relevant service and support that addresses your question or issue. We're always happy to help you!
3. Visit an IKEA store: Alternatively, if it's easier to you and you prefer to speak with us in person, feel free to stop by your nearest IKEA store with your IKEA product and its proof of purchase.

For assistance on booking order or any other queries?

Please call us on our toll-free number 1800 419 4532 (9 AM to 10 PM on all days)​​. You can also start a chat or email us by visiting contact us
For store info — opening hours, locations & directions, store specific offers & services, restaurants and more helpful details on IKEA stores, simply click here!
To access 24/7 support, kindly chat with our chatbot (click on the yellow icon at the right hand-side bottom of the webpage).

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