I forgot to register my IKEA Family card during my purchase, can I register it afterwards?
In certain circumstances it's possible to identify your purchase later. Please contact our Customer Support center.
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To access member discounts, and save your receipts digitally, simply scan your IKEA Family card in store or log into your account online. If you’re not identified as a member, the benefits of the membership cannot be applied then or once a purchase is completed.
Read moreIf your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time “Oops assurance” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product.
Read moreIKEA Family is a free loyalty programme, open to everyone who wants to make their dream home a reality. It’s more than just a card; it’s a way for you to get more from your IKEA journey.
Read moreIf you’re having issues logging into your IKEA Family account on the IKEA website or in the IKEA App, follow the steps in this guide depending on the issue you're facing.
Read moreYou can use an IKEA gift card or refund card when shopping online by adding your items to the cart, choosing delivery or collection, and selecting the gift card option at checkout.
Read moreIf you are an IKEA Family member or an IKEA Business Network customer, you can find your receipts and invoices online by logging into your account and navigating your Purchase History. Invoices are also attached to your order confirmation email.
Read more