Where can I make a return?
At IKEA, You can return many unopened IKEA products to your local IKEA store, within 365 days, for a full refund. No rush, no complicated conditions.
At present, we are unable to accept returns at any of our partner locations, such as TESCO mobile pick-up/lockers and IKEA Pick-up Lockers. For further assistance with returns see our returns page.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Procedures for the return or exchange of IKEA Food service products purchased online.
Read moreContact details to report an issue with your IKEA Food service order.
Read moreWhen you are ready to let someone else enjoy your much-loved IKEA products, bring them back to an IKEA store at any time of the year. You’ll then get in-store credit to make your next purchase more affordable, while your used items find a new home.
Read moreYou can make as many trips to your locker as you need within the assigned time slot, just use the PIN to access the locker on your return.
Read moreYou can check the balance of your gift or refund card online or in the store.
Read moreWhether you’re buying a new kitchen or just an IKEA hot dog, there are many ways to pay. Your preferred payment method may vary depending on where you shop and what you’re buying. You can use a variety of popular easy and convenient payment options to pay for your IKEA purchase.
Read more