Can I return a product to a Collection Point?
If you have placed your order to a Collection Point, you can return items at the same place.
See IKEA Returns policy to check if your items are eligible for returns.
You can return items to IKEA UK stores. You can find your nearest Collection Point here. Please note that the following Plan and Order Points do not accept returns at this time: Preston. You can reach out to IKEA customer service during opening hours to arrange the return. If you are chatting with us, you can get connected to a human co-worker by writing "I want to talk to a human" in the chat. Alternatively, you can call: 01733520006.
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