Skip to main content

Where can I find support for IKEA's Smart Lighting range?

We have a Smart Lighting support guide for all tips and troubleshooting on our website. If you are still experiencing issues, please contact us.

You can find answers to common questions about our smart lighting products here. If your doubt persists, please contact us.

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • Do I need internet for Matter Bridge to work?

    You need to be connected.

    Read more
  • Can I pair the same remote control to several FYRTUR or KADRILJ roller blinds?

    Read more
  • Can I migrate my smart home set-up and smart products from the TRÅDFRI gateway to the DIRIGERA hub?

    Since your smart home set-up with the TRÅDFRI gateway is stored locally only, and since the app connected to the DIRIGERA hub comes with new digital features, you will unfortunately need to re-create scenes after pairing your smart products.

    Read more
  • I'm having some trouble downloading the IKEA Home smart app

    Read more
  • How to disable Control Anywhere when I am connected remotely?

    Control Anywhere can only be enabled or disabled when connected locally to your DIRIGERA hub due to security/privacy reasons.

    Read more
  • Does the DIRIGERA hub supporting Matter?

    Yes. IKEA is fully committed to the Matter standard. We are working on it as you read this, and we will release support for Matter in the foreseeable future.

    Read more