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Why won't my MALM/GVARV ottoman bed close?

The gas pistons on ottoman beds take a lot of force to close. As a health and safety measure please only open/close the bed with a mattress on.

The gas pistons on our ottoman beds have been designed so that the bed cannot be closed without a mattress on top as a health and safety measure.

Please ensure you have a mattress on the bed base before using the gas lift function, and do not attempt to close without a mattress present. 

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