IKEA Canada launches 24/7 accessible Collection Lockers at GTA stores

Burlington, Ontario – Today, IKEA Canada launches the company’s first-ever Collection Lockers in North America at its four Greater Toronto Area (GTA) stores in Burlington, Etobicoke, North York and Vaughan. The new $5 flat rate Collection Locker service enables customers to select and buy purchases online and pick up their goods 24/7, without having to enter the store.

“Now more than ever, our customers want services that are fast, contactless and can fit around their busy schedules,” says Liz Wilson, Head of Customer Fulfilment, IKEA Canada. “The introduction of Collection Lockers at our GTA stores supports our journey toward making shopping at IKEA even more accessible, affordable, and convenient for Canadians.”

The IKEA Collection Lockers are located outside each store in the parking lot for easy customer access. The new service feature barrier-free access with a low-mount screen and has lockers to fit orders of any size – from small Market Hall items and accessories to an entire PAX wardrobe.

The home furnishing retailer is moving with speed to meet the rapidly changing needs and expectations of customers, always striving to offer a seamless retail experience wherever and whenever customers choose to shop. In addition to the launch of Collection Lockers, this year IKEA introduced new services including contactless Curbside Click & Collect and remote planning for Kitchens, Bathrooms, Wardrobes, and Offices.

Health and safety continue to be a top priority for IKEA Canada. Collection Lockers provide an additional, contactless way to shop and remain open outside IKEA Etobicoke and North York stores, which have temporarily closed to customers. Curbside Click & Collect also remains available for customers to pick-up orders placed online at these stores.

For more information on the new Collection Lockers and other IKEA services, visit IKEA.ca/Services.