Want to shop? We can help!

Discover how to shop at IKEA without leaving your home. Plan your next projects and order online with help from our specialists – we’ve got you.

Shop by phone | Shop by chat | Shop by virtual appointment | IKEA for Business | Planning services

Shop by phone

Call us at 1-866-866-4532 if you need advice or assistance with making a purchase.

Opening hours: 9:00 a.m. - 9:00 p.m. EST

Shop by chat

Chat with us to make a purchase or get help from one of our experts.

Opening hours: 9:00 a.m. - 9:00 p.m. EST

Chat with us

Shop by virtual appointment

Book an appointment with one of our specialists for help with inspirational and functional solutions.

Opening hours: 9:00 a.m. - 9:00 p.m. EST

Shop for your business

Need a helping hand with your business project? Call us at 1-833-371-0818 to connect with an IKEA for Business specialist.

Opening hours: 9:00 a.m. - 9:00 p.m. EST

Contact IKEA for Business

Whatever you’re planning, we can help

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A bright kitchen with FRÖJERED cabinet and drawer fronts, sunlight is reflected on the floor.

Kitchen planning

We know it’s not always simple and there’s a lot to consider. With the remote planning service, we're here to help plan your dream kitchen.

An IKEA interior design expert holding color samples in her hand.

Interior design service

Our interior design experts offer personalised advice and create inspirational, functional and affordable solutions for your home.

A bright bathroom with a white ÄNGSJÖN / BACKSJÖN wash-stand.

Bathroom planning

Book a virtual appointment and let one of our specialists help plan an inspirational and functional bathroom.

A walk-in closet with clothes and shoes organised in a white PAX wardrobe system.

Wardrobe planning

Book a free PAX wardrobe virtual planning session with our specialists to discuss options and finalise your purchase.

Cosy living room with green walls, a light-blue HYLTARP sofa is placed in front of white BILLY/OXBERG bookcases.

Living room planning

Bring your living room to life and plan a space that works for you.

Laundry room with blue walls, white ENHET storage combination creates space for storage.

Laundry planning

Stay on top of your laundry and let our experts help plan your space.

An IKEA co-worker assisting an IKEA Business customer during an online planning appointment

Services for Business

Whatever your business, we can provide functional solutions for you. Our business specialist and IKEA designers will provide a personalized service, working to create the project you need.

An IKEA co-worker helping customers plan their kitchen in-store

Free in-store & online kitchen consultation

Our IKEA Kitchen specialist will walk you through the different options available to help you get started with your dream kitchen. Book your free appointment today to learn more about what IKEA has to offer.

Helping you help yourself

Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self-service options which will let you do just that.

My orders

Track, view or cancel your order.

Track your order

Return or exchange products

Find out how to exchange or return your products.

Learn more about Exchanges and returns

Product in stock?

Check if what you're looking for is available online or in store.

Learn more about stock availability

Missing a part?

Order fittings and spare parts.

Order replacement parts