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What do I do if there is a something missing when I opened my product?

We're so sorry for this inconvenience. There are a few options at your disposal.

If there are pieces missing from your recent purchase, we recommend you have a look in every box as some pieces may be hidden. If you're sure there are pieces missing, there are a few options for you.

  1. Bring your complete item with your receipt to the Returns & Exchanges desk at your closest IKEA store, and we will offer a replacement for free.
  2. You can easily order small spare parts such as screws, plugs or hinges yourself. If the items have a 6-digit number in the assembly guide, use this form to order a replacement. This is a free service.
  3. If you are missing a larger part, please contact us or go to the customer service counter in one of our stores with the complete product and your receipt.

Once again, we apologize for any inconvenience. For all other information, please chat with us, or give us a call at 1-866-866-IKEA (4532) and one of our co-workers will be glad to assist you.

 

 

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