What type of support can I get for my smart home from IKEA (DIRIGERA hub, TRÅDFRI gateway, IKEA Home smart app and smart products)?
We're happy to support you, when and how you like.
Answers to commonly asked questions can be found here, and you are also welcome to reach out to us by phone, chat or at your local IKEA store.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Yes. All smart products in our range can be paired with DIRIGERA hub.
Read moreYou do not need to replace your TRÅDFRI gateway for your existing smart-home setup to keep working. The TRÅDFRI gateway and IKEA Home smart 1 app will continue to be supported.
Read moreZigbee is a wireless technology that helps compatible smart-home products communicate with each other. IKEA uses Zigbee to help smart products, such as lights, blinds, sensors, remote controls and smart plugs, work together reliably. It is designed to provide a stable connection and quick response when you control your products. With IKEA smart-home products, you can use Zigbee to control and customize your setup with the IKEA Home smart app, remote controls and other steering devices.
Read moreDIRIGERA hub and the smart home experience is designed to be easy to use and simple to set up.
Read moreTo get started with a smart home, you need to get the DIRIGERA hub and download the IKEA Home smart app.
Read moreWith DIRIGERA hub, the IKEA Home smart app can guide you in connecting to Google Home, Amazon Alexa and Apple HomeKit.
Read more