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Where can I see my IKEA Family profile?

IKEA Profiles can be viewed directly on IKEA.ca or on the IKEA application.

Click here to be directed to the login page to view your IKEA Family profile.

For the IKEA Application, please select the portrait icon at the bottom of the page. The middle icon is where the customer profile can be viewed.

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  • Can I use my IKEA Family membership abroad?

    You can use your IKEA Family card for discounts on IKEA furniture in all countries where IKEA Family is available. Please note that for certain promotions or benefits, only the IKEA Family card of the specific country is accepted.

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  • IKEA Family Free 14-Day Breakage Protection

    If you accidentally break your product and have scanned your IKEA Family loyalty card, you can bring your product back to an IKEA store within 14 days from the date of purchase to receive a replacement.

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  • I accidently damaged a product during transport or assembly. What do I do?

    Things don't always go as planned and sometimes accidents happen! As an IKEA Family member, you're in good hands. If you damage an item during transport or assembly, you can exchange it in our stores within 14 days of the date of purchase or date of delivery.

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    Information on the Sell-Back program offered for IKEA Family members.

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  • I have two IKEA Family accounts, can I combine them?

    Merging or combining two IKEA Family accounts or transferring data/purchase history to another profile is unfortunately not possible.

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