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I purchased a product, and it is now on sale. Can I get a price adjustment?

You can request a price adjustment within 30 days of the original purchase date if conditions are met. Some exclusions apply.

    Click here to view our price adjustment policy.
    Price Adjustment Policy Conditions: 
    Upon presentation of proof of purchase (receipt, order number).
    • The price of an item purchased is reduced within 30 days of the original purchase date
    • The item must have an identical article number
    • The purchase must meet any promotional criteria including, but not limited to, minimum buy-in, IKEA Family member exclusive offers, and/or minimum order value
    • The price adjustment must be requested/performed during the promotional sale period during which the original price of the item is reduced
    • Item must be part of the IKEA Canada range
    Requesting a price adjustment
    For online purchases, contact IKEA Customer Support by chat or phone. For in-store purchases, visit your IKEA store with your proof of purchase. Requests must be made during the promotional sale period.
    Exclusions:
    Cannot be combined with any other offers or discounts already applied to the same item
    Any time-restricted or limited quantity offers or events may be excluded from price adjustment policy. Check the terms and conditions of the offer or event for exclusions.
    Price adjustments are not applicable to:
    • Services
    • Food items (consumables)
    • Items purchased in As-is
    • Custom Countertops and wall panels
    Refund Method:
    Approved price adjustments will be refunded to the original method of payment.
    If the original purchase was made with an IKEA gift card, the refund will be issued as store credit to an IKEA Digital Refund Card.

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