I purchased a product, and it is now on sale. Can I get a price adjustment?
You can request a price adjustment within 30 days of the original purchase date if conditions are met. Some exclusions apply.
Click here to view our new Price Adjustment policy on the IKEA Website.
Price Adjustment Policy Conditions:
Upon presentation of proof of purchase (receipt, order number).
Upon presentation of proof of purchase (receipt, order number).
- The price of an item purchased is reduced within 30 days of the original purchase date
- The item must have an identical article number
- The purchase must meet any promotional criteria including, but not limited to, minimum buy-in, IKEA Family member exclusive offers, and/or minimum order value
- The price adjustment must be requested/performed during the promotional sale period during which the original price of the item is reduced
- Item must be part of the IKEA Canada range
Exclusions:
Cannot be combined with any other offers or discounts already applied to the same item
Price adjustments are not applicable to:
- Services
- Food items (consumables)
- Items purchased in As-is
- Custom Countertops
Refund Method:
Approved price adjustments will be refunded to the original method of payment.
If the original purchase was made with an IKEA gift card, the refund will be issued as store credit to an IKEA Digital Refund Card.
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