How can I contact IKEA?
We have several options for contacting IKEA.
Need help? Our Customer Support team is your best bet
While stores focus on the in-person experience, our Customer Support Center handles orders, returns, and product inquiries quickly and efficiently.
Self-serve options
Track & manage my order
Replacement parts
Return or exchange products
Stock availability
Chat with us
Start a chat by clicking the chat widget (bottom-right of your screen).
Best for urgent issues, order status, and returns.
Best for urgent issues, order status, and returns.
Phone Support:
Best if you need to speak with someone or haven't been able to resolve your issue online.
Phone Support: Call 1-866-866-4532
Business Support: Call 1-833-371-0818
Our phone lines are open:
Monday to Friday: 9:00 a.m. – 9:00 p.m. (EST)
Saturday: 10:00 a.m. – 7:00 p.m. (EST)
Sunday: Sales - 10 a.m. - 7 p.m. (EST); Aftersales: Closed
Monday to Friday: 9:00 a.m. – 9:00 p.m. (EST)
Saturday: 10:00 a.m. – 7:00 p.m. (EST)
Sunday: Sales - 10 a.m. - 7 p.m. (EST); Aftersales: Closed
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