How can I contact IKEA?
We have several options for contacting IKEA.
Phone Support:
Best if you need to speak with someone or haven't been able to resolve your issue online.
(Closed on weekends)
Monday to Friday: 9:00 a.m. – 8:00 p.m. (EST)
Saturday: 10:00 a.m. – 7:00 p.m. (EST)
Sunday: 10:00 a.m. – 7:00 p.m. (EST) for sales support to complete a purchase
Sunday: Closed for after-sales support (including existing orders and delivery support)
Chat with us
Best for urgent issues, order status, and returns.
Self-serve options
Track & manage my order
Replacement parts
Return or exchange products
Stock availability
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