What can customers expect from Pick-up locations, and what services do they offer?
Our ambition is to be more accessible and Pick-up locations are a great way to create an easier and more affordable shopping experience for our loyal customers. They will be highly accessible by vehicle and convenient for our customers. Customers can shop online and have their orders delivered to a Pick-up location for a fee, regardless of the size of the value or size of their purchase.
IKEA has ambitious expansion plans that cover all parts of creating a great customer experience, whenever and wherever Canadians want to meet us. We will continue to invest into existing and new markets, and keep a strong focus on developing our digital channels, different types of services, and by exploring the potential of city center stores and other touchpoints.
Stay tuned! Please note that our Pick-up locations are simply for collecting an order, and do not operate as a store. Therefore, there are no products, food or gift cards available for purchase, neither can a customer make a return.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing and hard to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Customers who have purchased products for delivery to a Pick-up location will receive an email notifying them when their order is ready for pick-up.
Read moreIKEA Canada has many Pick-up Locations throughout the country.
Read moreOur Pick-up Locations make shopping easier and more affordable for our customers.
Read moreIKEA offers many locations to serve our customers.
Read more