I forgot to scan my IKEA Family card during the purchase. Can I add it later to collect points?
In certain circumstances it's possible to link your purchase later. Please contact our Customer Support team.
To collect points, remember to scan your IKEA Family card at checkout when purchasing in store, or log in to your IKEA Family account when browsing and shopping online. If you forgot to do this, please contact us by phone or chat and one of our agents will be glad to assist you.
For more information on IKEA Family rewards, click here.
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It is no longer possible to obtain a physical IKEA Family card, as the program transitioned to a fully digital experience.
Read moreAll IKEA Family members with a registered email address can collect points and enjoy rewards.
Read morePoints are non-transferable, non-refundable and not exchangeable for monetary value.
Read moreYou can see your total amount of points by logging into your IKEA Family profile on the IKEA website or IKEA App. For more details, you can visit the history tab, also, available on your IKEA Family profile.
Read moreYes! We now offer our loyal customers the possibility to use IKEA Family card for online shopping and also via the shoppable app. You can sign up and join the IKEA Family loyalty program or sign-in to your account to access member-only discounts offered in the app. You can also access your card in the app for use while shopping in-store.
Read moreYou can collect points online, through the app, in-store, or even by phone when you make a purchase or interact with IKEA tools and services. For this make sure to always scan your IKEA Family card or log in online.
Read more