I forgot to scan my IKEA Family card during the purchase. Can I add it later to collect points?
In certain circumstances it's possible to link your purchase later. Please contact our Customer Support team.
To collect points, remember to scan your IKEA Family card at checkout when purchasing in store, or log in to your IKEA Family account when browsing and shopping online. If you forgot to do this, please contact us by phone or chat and one of our agents will be glad to assist you.
For more information on IKEA Family rewards, click here.
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Collect IKEA Family points when you shop online, in the IKEA app, in an IKEA store, or by phone through remote sales. You can also earn points by using eligible IKEA tools and services. To make sure your points are added, scan your IKEA Family card in store or sign in to your IKEA Family account online or in the app.
Read moreIKEA Family is a free loyalty program for Canadian residents aged 18 and over. Members earn points on eligible purchases, redeem rewards, and enjoy exclusive benefits. Points expire after 24 months and accounts inactive for 2 years are closed. One membership per person; card must be scanned at purchase to earn points.
Read moreThe IKEA Family card accumulates points as rewards from IKEA Family ONLY when it is identified during transactions or interactions. Besides, IKEA Family membership offers other benefits, discounts, and a few surprises along the way.
Read moreThe easiest way to use your IKEA Family card is to store a digital version in the IKEA app. You can then use this when making purchases both online and in any IKEA store by scanning it in the checkout.
Read moreAll IKEA Family members with a registered email address can collect points and enjoy rewards.
Read morePoints can take 24 to 48 hours to appear on your profile after completing a purchase or interaction.
Read more