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What payment methods and financing options does IKEA offer?

Whether you’re buying a full kitchen or just a beverage, IKEA offers a range of convenient payment options, depending on where and what you purchase.

In store payment options:
  • IKEA Gift Cards
  • Interac/Debit
  • VISA
  • MasterCard
  • American Express
  • PayPlan by RBC™
  • JCB
  • Discover
  • Union Pay
  • Cash
For detailed information about payment options please visit the IKEA website.
Online payment options:
  • IKEA Gift cards and Refund cards (vouchers, coupons and discount codes).
  • VISA credit and debit cards
  • MasterCard credit and debit cards
  • American Express
  • Mobile wallets like: Apple Pay, Google Pay
  • PayPal
  • IKEA Financial services: Afterpay, PayPlan by RBC™
  • Mastercard or Visa Pre-paid: IKEA's Canadian online payment gateway strictly requires a billing address associated with the card. Most prepaid Mastercard or Visa require you to log into the website listed on the back of the card to register your name and home address to the card before it can be used for online shopping.
For detailed information about IKEA Financial services options, please visit our IKEA website page.
Paying on the IKEA App options:
  • IKEA Gift cards and Refund cards (vouchers, coupons and discount codes).
  • VISA credit and debit cards
  • MasterCard credit and debit cards
  • American Express
  • Mobile wallets like: Apple Pay, Google Pay
  • PayPal
  • IKEA Financial services: Afterpay, PayPlan RBC
  • Mastercard or Visa Pre-paid: IKEA's Canadian online payment gateway strictly requires a billing address associated with the card. Most prepaid Mastercard or Visa require you to log into the website listed on the back of the card to register your name and home address to the card before it can be used for online shopping.

Paying at Design Points and Pick Up Points
At the IKEA Design Points and Pick Up Points, all standard methods of payment for stores are accepted in order to make payments as seamless as possible.
For detailed information about payment options when shopping at an IKEA Design Point or at IKEA Pick Up Point, please visit the payment options page on the IKEA website.
What if I have problems paying online?
If you are attempting to make an online payment and it fails, consider re-entering your payment details or using an alternative payment method.
If you are trying to pay with a credit or debit card, make sure that:
  • You’ve entered the card details correctly (name, card number and CVV).
  • You have sufficient funds.
In case the payment still fails, you might need:
To confirm whether any updates are required on your computer.
If you have already attempted the steps above, please contact IKEA Customer Service via online chat or by phone at 1‑866‑866‑4532 (IKEA). You may also wish to contact your bank to confirm that your information has been entered correctly and that the transaction amount is within your credit card limit.

My voucher, coupon or discount code is not accepted
IKEA coupons and discount codes generally have a limited validity and expiration date. If you can't apply your coupon/discount code, make sure that you first check that it's still valid. Some coupons and discount codes can also be used only on a selection of products, so make sure you check what conditions apply.

See ongoing and previous promotions here: IKEA Digital Coupon Terms & Conditions

Payment through an Order Pay Link provided by a customer service representative
If you are attempting to use a Pay Order Link and it fails, try the following options:
  • Check your email and make sure that the link is still valid.
  • Open a different browser and copy the link into the address bar. You should be able to see the payment page.
  • If you cannot find the email in your inbox, please check the Spam folder.
If you have already tried all the above recommendations and you are still facing issues with the payment link you can contact IKEA Customer Service via the chat, or by calling us at 1-866-866-4532 (IKEA).
Please note, we can only accept credit cards with a billing address based in Canada for a purchase on IKEA.ca. We apologize for the inconvenience and are happy to help if you need support with any IKEA purchase.

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