I am obtaining an error code "IRW848 - A communication error has occurred" when I try to check out. What do I do?
A guide to troubleshoot communication error IRW848 on the website
This usually occurs if you have visited another country’s IKEA website (e.g. IKEA USA or IKEA UK).
How to fix it?
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Use a private/incognito browser window
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Try using a completely different browser
If the issue persists, please try again later.
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