I'm missing my bed slats, what should I do?
To suit both existing and new IKEA customers, the bed frame, slats and midbeam are all separate articles.
These articles are in separate locations in-store. Be sure to check your shopping cart before checking out as some online products do include all three components. If you've forgotten to purchase bed slats or a midbeam, you can come in-store or purchase these articles online:
* LUROY - Bed slats
* SKORVA - Midbeam
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We're so sorry for this inconvenience. There are a few options at your disposal.
Read moreIf you receive a product you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreIf you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreWe sincerely apologize for any inconvenience you may have encountered, and rest assured that we will do our best to rectify the situation.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreWhen placing an order online, the SKORVA midbeam will be included for bedframes that require it.
Read more