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Will I receive a more precise time slot for my delivery?

Our partner will keep you informed about your delivery. Depending on the type of delivery you are expecting from us, this happens at different moments.

Are you expecting a truck delivery before 12:00? The evening before the delivery, you will receive a more precise time slot by e-mail/SMS.
Are you expecting a truck delivery after 12:00? Around midday on the day itself, you will receive a more precise time slot by e-mail/SMS. The driver will also call you when leaving the previous customer.
Are you expecting a parcel delivery? For parcel deliveries, no fixed time slot is provided. Keep an eye on your e-mails or check the bpost, PostNL or GLS app for the latest updates on your delivery.

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