Can I change the delivery date of my order?
Your plans have changed? No problem. Simply change your delivery date yourself in our self-service portal using your order details.
Sometimes things don't go as planned
You know how it is: plans change. Fortunately, in many cases you can still change your delivery date.
How do you do that?
- Go to our self-service portal.
- Enter your order number.
- Use the email address or telephone number you used when placing your order.
- Choose a new date that suits you better.
What else can you do in the self-service portal?
You can do more than just change the date. You can also:
- Cancel your order.
- Track your order with Track & Trace.
- View additional details about your purchase.
Good to know
- Always have your order number handy.
- The sooner you change it, the more choice you will have in new dates.
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