Can I change the delivery date of my order?
Your plans have changed? No problem. Simply change your delivery date yourself in our self-service portal using your order details.
Sometimes things don't go as planned
You know how it is: plans change. Fortunately, in many cases you can still change your delivery date.
How do you do that?
- Go to our self-service portal.
- Enter your order number.
- Use the email address or telephone number you used when placing your order.
- Choose a new date that suits you better.
What else can you do in the self-service portal?
You can do more than just change the date. You can also:
- Cancel your order.
- Track your order with Track & Trace.
- View additional details about your purchase.
Good to know
- Always have your order number handy.
- The sooner you change it, the more choice you will have in new dates.
More information about tracking and managing your order can be found here.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
It is possible to adjust the pick-up date and/or the hour block, as long as your order is not at an advanced stage of processing.
Read moreThe delivery methods we offer depend on the products you want to buy and the stock availability in your selected zip code area, for the allocated delivery time.
Read moreIf you are waiting for your order, start by checking your e-mail for your order confirmation and your track and trace e-mail. Find your tracking ID and visit the track and trace page. If you are missing your order or an item in your order, or received a damaged or incorrect item from ASCI, and need to make a claim or return:
Read moreThere are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreIf you’ve ordered something in an IKEA store or at IKEA.be and change your mind, you can change or cancel your order as long as it has not shipped.
Read moreAs an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read more