Track and manage your order
You can check the status of your order in our self-service portal. Have your order number handy as well as the email or phone number you used when placing the order.
IKEA Family member? Check your order status via the Loyalty hub.
Understanding your order status
Want to know what happens next? Here are the steps for your order:
Preparing order
We have received your order and will process it as soon as possible. You can still cancel an order and change delivery date.
Picking order
Your order is being processed and completed. It’s too late to cancel the order, but if you changed your mind, you can return any unwanted item (after you receive it). Here is our return policy.
Preparing delivery
Your order is ready and about to be sent to you. You can still order additional services with your order at this point.
On its way
Your order has been sent from our dispatcher and is on its way to you.
Delivered
Your order has been successfully delivered.
Looking for something else?
You can explore other services like returns, order updates, and product guides online.