Remote shopping

Shop by chat | Shop by phone | Virtual appointment | IKEA for Business

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Helping you shop wherever you are

Discover how to shop at IKEA without leaving your home. Plan your next projects and order online with help from our specialists – we’ve got you covered.

Remote shopping options

Shop by chat

Contact us via chat between 7 am – 9 pm (AEST) to make your purchase or ask our specialists any questions you have.

Shop by phone

Call (02) 9010 0264 between 9 am – 8 pm (AEST) if you need advice or assistance with making a purchase. We're here to help.

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Shop by virtual appointment

We'll help with inspirational and functional solutions for your home or business. Our specialists are here to help between 7 am – 9 pm (AEST).

Book an appointment

Whatever you are planning, we can help

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Kitchen planning

Book a free virtual kitchen planning session. An experienced co-worker will design your kitchen based on your measurements, needs and preferences. After the appointment, you’ll receive a 3D design, parts list and a quote.

Wardrobe planning

Book a free wardrobe virtual planning session or purchase appointment with our specialists to discuss options and finalise your purchase.

Storage planning

Our specialists are here to help plan inspirational and functional living room storage perfect for you.

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Laundry planning

Did you know our METOD system can also be used to create a laundry solution? Our specialists are here to help plan your dream laundry.

Bathroom planning

Book a virtual appointment and let one of our specialists help plan an inspirational and functional bathroom.

IKEA for Business

Need help planning and ordering your business furnishings? Call us or book a virtual consultation with our designated IKEA for Business specialists.

Interior design service

Our interior design experts offer personalised advice and create inspirational, functional and affordable solutions for your home.