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Northlakes store map and services

Free Parking- 3 hours see below for parking rates

Assissted car loading

Assisted car loading is available during store hours. Service is located at the Click and collect counters.

Over height car parking

Tall vehicles can enter via Coles entrance only and open air parking also available outside and around the main Westfield building.

Loading zone is a 20 min pick up zone only

EV car charging 

Electric vehicle charging stations are available for customers onsite. Please bring your own Type 2 cable. The chargers are on the Chargefox network and require RFID or app activation. These chargers are visible on Plugshare. 

Wheelchairs- 2 wheelchairs

Click and collect

Your order will be available for collection at the Click and collect pick up point located in the B1 car park under IKEA North Lakes. The Click and collect desk is behind the four main IKEA lifts, with parking spaces marked as Click and collect. 

Ensure you have received an SMS or email advising your order is ready for pick up. 

Sensory hour

A reduced sensory experience is provided between 10:30 and 11:30 am each Tuesday. Lights will be dimmed, music turned off, and limited store announcements unless there is an emergency. A map of higher sensory areas will be located at the store entrance if required. 

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