What should I do if I can't log into my IKEA Family account?
If you have forgotten your password, you can login with a one-time code or reset your password.
Have you forgotten your password? No problem! On the login screen, click on 'login with a one-time code' or 'Forgot your password?', and an email will be sent to you with instructions on how to change your password. If you have not received these instructions, double-check that the email address is correct and that it's not located in your junk folder.
If you can't access your email or still need assistance, explore ways to contact us and we will be happy to help you!
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Go to login to your account and click the "Forgot your password?" link. If you no longer have access to the email or mobile associated with your account, reach out to us for support.
Read moreUpdating your IKEA Family account or changing your account preferences is easy!
Read moreWe're sad to see you go but you can delete your account by logging into your IKEA Family account
Read moreTo update or delete your account, simply log into your IKEA Family profile on the website and go to the "Manage Account" section.
Read moreAs an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read moreIf you want, or not want to, receive marketing emails from IKEA, you can change this by logging into your IKEA Family account and navigating to 'Manage my account'.
Read more