Are IKEA products safe?
We all want our homes to be a safe place. When we work together, we can reduce the risk of accidents.
By working together, we can help prevent accidents and make the home a safer place.
Secure your furniture
Should you need a replacement restraint kit to secure the IKEA furniture in your home, you can pick one up at your local store or contact us to order one free of charge. If you have a recalled item, please also contact us and cease use of your product.
If your product aligns with the Secure it specification and you require our assembly service, please note that our Assembly Service Providers will refuse to assemble your goods if you are unable to have the product secured to the wall.
Developing Safe IKEA Products
Our products are tested and verified in a very careful way. You can trust that before they are launched, every product complies with the relevant laws and standards in the market where it’s being sold – plus with our own requirements, that are often tougher than those imposed by authorities. IKEA meets the legislative standards of REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals).
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
All IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, or the product breaks unexpectedly IKEA offers a guarantee period on select products in addition to your rights under Australian Consumer Law.
Read moreIf an IKEA product you own has been recalled, please stop using it immediately. Visit your nearest IKEA store or contact IKEA Customer Service to return it and claim a full refund.
Read moreAll eligible items that qualify for the buyback service should be in good, resaleable condition, and they should be clean and unmodified. Products also need to be fully functional and properly assembled when returned.
Read moreAssembly instructions for all currently sold IKEA products can be found on the product pages on IKEA.com.au
Read moreIKEA offers assembly services with professional service partners in areas across Australia, to make your everyday life at home easier. Assembly call out fee starts at $40. The cost to Assemble your product is calculated on the expected time it takes a professional to assemble your product. The Package removal service can be added for $15.
Read moreSometimes a smart product shows in the app but does not properly connect to your home system. In this case, we recommend taking a closer look at your home smart system.
Read more