What is the layout of an IKEA store?
Many IKEA stores have similar layouts and we almost always have the same facilities and areas.
All our of stores have the following areas:
- Car park (undercover, open air or both).
- Smaland Children's Corner which provides 1 hour of supervised play while you shop.
- IKEA Family kiosks where you can create an account before you shop (located near the entrance).
- Food amenities including the IKEA Restaurant (located after the showroom), Cafe (near the IKEA Restaurant) and Bistro (located after the checkouts).
- Showroom which showcases our furniture within room displays for you to browse:
- Living room, Living room storage, Workspaces, Kitchen, Dining, Bedroom and Children's.
- Markethall for you to pick up any products from the following areas:
- Tableware, Cookware, Textiles, Bed textiles, Rugs, Bathroom accessories, Home organisation, Lighting and Decoration.
- Self serve area for you to pick up any flat pack furniture items you would like to purchase (trolleys are located here too). Here you can order goods that aren't available for pick up in the Self serve area by speaking with a co-worker.
- As-is department to browse second hand products, recently discontinued products and product parts, all at an even more affordable price.
- Checkouts, including Self-service checkout.
- Home Delivery counter for you to purchase delivery if you can't take your goods home.
- Merchandise Pick-Up counter to pick up any goods that you have reserved to collect with a co-worker. Here is also where you can pick up Click and Collect orders.
- Exchanges and Returns counter where you can return products for a refund, to return faulty goods or bring back a use IKEA product through our furniture Buy-back.
- Recycling services for cardboard and batteries.
Please see your local store page for more details about your specific IKEA store.
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