Can I purchase delivery in store?
Yes, simply head to our Home Delivery counter with your goods after checking out to purchase Home Delivery.
Once you have purchase your items in store and have checked out, you can bring your order over to our Home Delivery counter to arrange for the goods to be delivered to your home.
When you purchase delivery in-store, we will offer you same day or next day delivery depending on the availability. Please note we may not be able to book a delivery further in advance. For this, please consider purchasing your order online at IKEA.com.au.
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Was the article not helpful? Try one of the related articles below.
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Can I exchange my order via delivery?
To exchange your items remotely, you can order again at IKEA.com.au and arrange for a collection of your items for a return by contacting us.
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Can I have my purchases shipped directly to the registrants and is shipping included in the checkout cost?
No, shipping the gifts directly to the registrants is not currently supported.
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Why can't I buy a product online that says it’s in stock in the store?
Our orders are fulfilled from two separate locations. Online orders are fulfilled from our online warehouse and stock in store is available for our in-store customers or purchase or Click and Collect.
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How do I place a delivery order?
You can shop online and order for your furniture to be delivered to your address. Shopping online is easy. Simply add the products you are after to your shopping bag, and begin checkout.
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Can I exchange a product in store?
If you wish to exchange an item instead of returning it, you can visit us at the Exchanges and Returns counter and our team will issue you a refund card.
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I’m from Qld, can I still order online or via phone?
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