How do I purchase & deliver a Kitchen with IKEA?
Simply book a kitchen purchase appointment and speak to one of our experienced kitchen specialists in-store or virtually from the comfort of your own home to get started.
Once your plan is designed in a planning appointment or validated by our Kitchens team, visit our website to book a Kitchen purchase appointment either in-store or virtually.
During the appointment, your plan will be reviewed, finalized, and placed, allowing you to choose a convenient delivery date. Our Kitchens team will also provide expert assistance if there are any stock issues.
For kitchen installation, you can use your preferred provider, or we recommend our customers consider searching for a licensed professional on hipages to connect with qualified tradespeople in your area.
You (or an authorized representative) must be home to receive your delivery. Once your order arrives, you can begin the installation!
If you need further support or want to review your plan again, simply book a virtual appointment for assistance.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
All IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, or the product breaks unexpectedly IKEA offers a guarantee period on select products in addition to your rights under Australian Consumer Law.
Read moreIf you’ve noticed a quality issue with your IKEA appliance and it’s still within guarantee, you can reach out to IKEA Customer Service either online or in-store for support. If your appliance is out of guarantee, we can still contact the manufacturer with an out-of-guarantee request, however, you will be billed for any work or parts.
Read moreWith our assembly service, our trusted assembly partners can install your IKEA furniture in your home. You can book assembly in store or online during checkout, or at a later stage through IKEA Customer Service.
Read moreIf you need spare parts, replacements parts or additional components for IKEA and non-IKEA manufactured home appliances that are out of guarantee, you can order them through the authorised service center or an external supplier.
Read moreIf you receive a product you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreYou can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read more