I have not received my gift card purchased online. How do I get this resent?
If you have purchased an IKEA gift card online and have not received this to your email, please get in touch with us.
When you shop for an IKEA gift card on our website, there is a 48-hour processing time on all online gift card purchases. Once your gift card has been loaded and activated, you will then receive it as a digital card in your email.
The card will be acquired by the receiver unless the card was requested to be sent at a future date and time during the ordering process. Make sure to double check that the correct email address is attached to all purchases of our online gift cards.
If you have not received this, please get in touch with us so we can arrange to resend this to you.
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How do gift cards work?
You can purchase an IKEA Gift card in-store or online and it can be used to pay for products or services in the store, as well as on the website.
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How can I check my card balance?
You can now check the balance of your gift card online or on the IKEA App. Simply head to IKEA.com/au/giftcards or download the IKEA App on your smart device.
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Can I use my Australian issued IKEA gift card from overseas?
Australian IKEA issued gift cards is not able to be used overseas.
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My gift card and the balance suddenly went to zero. How do I fix this?
Don't worry! If you were using your gift card at the checkout, simply remove your gift card from the payment section before you go back to edit your Shopping Bag.
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Can I get a tax invoice for my gift card purchase?
Tax invoices aren't issued when you purchase an IKEA Gift card, but are instead issued when the gift card is redeemed.
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Do IKEA gift cards expire?
Gift cards are valid for 3 years from the initial date of issue.
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