I have not received my gift card purchased online. How do I get this resent?
If you have purchased an IKEA gift card online and have not received this to your email, please check the send date first. If you still have not received it after the send date, get in touch with us.
When you shop for an IKEA gift card on our website, you will receive your gift card via email once it has been loaded and activated. You should receive your gift card within a few minutes.
Make sure to double check the receiver email address and send date is correct on your IKEA gift card purchase. The card will be sent to the nominated receiver instantly unless the card was requested to be sent at a future date and time during the ordering process.
If you have not received your IKEA gift card, please get in touch with us so we can arrange to resend this to you.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you receive a product you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreIf you’ve noticed a quality issue with your IKEA appliance and it’s still within guarantee, you can reach out to IKEA Customer Service either online or in-store for support. If your appliance is out of guarantee, we can still contact the manufacturer with an out-of-guarantee request, however, you will be billed for any work or parts.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreTo pay for an order created via a phone call or live chat, our remote shopping team will send you an email with the order details. This email will contain a link for you to pay for your order online.
Read moreAt IKEA we make it easy for you! If you are an IKEA Family member, you can register and save your payment card details directly in your profile and use it quickly, securely and conveniently for future online purchases both on the website or in our app.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service.
Read more